CRM User Interface Revamp

CRM User Interface Revamp

Client Details

Palo Alto Networks, Inc. is a network and enterprise security company based in Santa Clara, California. Founded in 2005, the organization employs 5000+ employees and is regularly featured as a leader in the Enterprise Network Firewalls by Gartner’s Magic Quadrant

Challenges Addressed

The organization faced massive challenges in rolling out Lightning Experience to users including Change Management, Adoption Assistance, and configuring the Systems. Massive user base further complicated rollout strategy of the initiative.

Highlights of Engagement

  • Successfully rolled out to 3000+ employees
  • Expedited roll out in 20 weeks
  • High adoption rates among sales users due to close 1:1 training and early adaption strategies